Using the Note field
Occasionally our users will add a note in the Special Instructions box that is important for processing the request. Statements about a specific edition, or a certain material type, or electronic delivery via MEDD, are all important notes to be passed along to prospective lenders. Just make sure to choose the New Note Type of “To All Lendrs” and add the note. Otherwise the information will not be received by the lenders, and will only be viewable by the borrower.
The same thing happens when you make the choice of “Local Change Request Details”. If the borrower makes changes to a request using this action, the changes will only be viewable at the borrower’s location. However, you can use the “Local Change Request Details” action to send a note “To All Lendrs”.