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December 5, 2008

Discontinutation of EBSCO's Text-Only Interface Coming

With the success of last summer's EBSCOhost 2.0 fully ADA compliant release, you now have an excellent alternative to the EBSCOhost Text Only interface, which will be fully retired in the spring of 2009. For more information and user reviews of EBSCO's 508 Accessibility, please visit this site.

If you use the Text Only interface for accessing EBSCOhost via a handheld device, you will find EBSCOhost 2.0 equally effective. A brand new product for accessing EBSCOhost using handheld devices is currently in development and targeted for release in the spring.

For those who continue to use the Text Only interface to minimize connectivity speed issues based on your local network providers, EBSCOhost 2.0 provides a superior alternative to Text Only.

Please change your links and start using EBSCOhost 2.0 now, to give your users time to become accustomed to its streamlined design and features before Text Only's discontinuance, and to take advantage of all that EBSCOhost 2.0 has to offer. For assistance, please see this FAQ, or contact Technical Support at any time, using the EBSCO Support Form (http://support.ebscohost.com/contact/askus.php).


November 14, 2008

EBSCOhost Interface Enhancements

from EBSCO:

Dear EBSCO Customer,

In response to feedback from our customers, we have added several enhancements to the recently redesigned EBSCOhost interface. Below is a summary of the new features now available:


  • A new Image Quick View limiter replaces the Articles With Images limiter

  • The Image Quick View limiter includes multiple sort options by image type. Can I limit my EBSCOhost search results to articles that have Image Quick View available? Can I set the Image Quick View limiter to display under Limit your results on the EBSCOhost Result List screen?

  • Direct link to the Basic Search Screen from both the Basic and Advanced Search Screens

  • Keyword renamed New Search

  • Result List mouse over text changed from Refine Search to Search Modes and Limiters

  • Entire phrase for cited references on Result List replaces the number of references in parentheses

  • Search mode specified on Result List green bar

  • Search History View Results anchor positioning improved

  • Date Slider Bar with original search date ranges How do I use the Date Slider feature in EBSCOhost? (http://support.epnet.com/knowledge_base/detail.php?id=3873)

  • Additional Help link added to Choose Databases Screen

  • Publication name and date added to NewsBank results

EBSCOadmin has been updated to provide library administrators with automatic advance notification when the login used to access EBSCOadmin is about to expire.

Visit EBSCO's Support Site (http://support.ebscohost.com) to learn about new features, search among thousands of FAQs, download Flash tutorials, Help Sheets or User Guides, or communicate with Technical Support at any time, using the EBSCO Support Form (http://support.ebscohost.com/contact/askus.php).

October 22, 2008

10 Ways to Help You Drive Usage

From Gale:
Gale offers ten ideas that we can implement together to ensure that your database and eBook usage shoots through the roof. These suggestions illustrate initiatives Gale is taking to help you double usage of your Gale databases in the coming months, bringing more value to your library.

By focusing on the needs of your patrons and bringing more power to users, Gale helps you increase the value of each resource you receive from them.

Please peruse the PowerPoint and let Gale know what you think. Gale is also very interested in hearing about the best practices you have already used in your library to drive usage. Check out Rule #9 about ways to download audio!

Here's the direct link: Download rules_that_drive_usage.pdf

October 14, 2008

OCLC and Questia link records from WorldCat to eBook previews

OCLC and Questia Media Inc. are linking records in WorldCat.org to previews of more than 67,000 eBook titles from Questia.com.

By clicking the Questia Read tab in WorldCat.org, users will be able to access the table of contents; preview the first 20 pages of a book and the first page of each chapter; and read available publisher descriptions for each of the more than 67,000 books in the Questia.com online library collection. Online access to the complete work is available through a subscription account. More than 5,000 eBooks are available free of charge.

By linking records in WorldCat.org to Questia eBooks, authenticated Questia users can view the location of the nearest library holding a physical copy of the virtual book they find in Questia.

The Questia online library focuses on books supporting academic research in the humanities and social sciences and contains high-quality previously published digital content from more than 260 renowned university and commercial presses.

 

From OCLC Abstracts October 13, 2008  ·  Vol. 11, No. 41  ·  ISSN 1932-4847

September 22, 2008

My Health Minnesota -> Go Local Celebrates Birthday

My Health Minnesota -> Go Local (http://medlineplus.gov/minnesota), a free database of health services throughout Minnesota, recently celebrated its first birthday! The project is sponsored by the University of Minnesota Health Sciences Libraries, the Mayo Clinic Libraries, and the MINITEX Library Information Network, in collaboration with the National Library of Medicine.
 
Minnesota citizens can use Go Local to find more than 5,000 hospitals, nursing homes, physicians, support groups, pharmacists, libraries, rehabilitation programs, and other health services in the Land of 10,000 Lakes, plus reliable health information about a multitude of diseases and conditions from MedlinePlus (http://medlineplus.gov). The database is searchable by location, diseases/health issues, and providers/facilities/health services. My Health Minnesota -> Go Local continues to grow daily as we add resources throughout the state.
 
In its first year, My Health Minnesota -> Go Local has been used by people all over Minnesota, plus across the United States and in other parts of the world. You're invited to check out this resource for yourself at:
http://medlineplus.gov/minnesota. Please direct questions and comments or suggest resources to be included by e-mailing golocal@umn.edu
 

September 17, 2008

Gale Resources in ELM

Gale is pleased to announce a major enhancement to the Electronic Library for Minnesota (ELM) suite of K-12 resources for the coming year!

In addition to Kids InfoBits, InfoTrac Junior Edition, InfoTrac Student Edition, Junior Reference Collection, Discovering Collection, and Professional Collection, you now have access to 4 additional resources effective immediately:

- Student Resource Center Gold
- Expanded Academic ASAP
- Educator’s Reference Complete
- General Science Collection

Minnesota libraries with current subscriptions to these resources will receive a pro-rated credit for the remainder of their subscription. Robin Sabbath of Gale’s Customer Center will be contacting you about the amount of your credit. If you have questions now, please call her at 800/347-4253 extension 1884 or email her at robin.sabbath@cengage.com.

You can call Gale’s Large Account Technical Specialist Andrew Soifer at 800/347-4253 extension 8890 for any technical assistance with these resources.

If you have other questions regarding this enhancement, please contact MINITEX at http://elm4you.org/contact/ or 612-624-4150 or 800-462-5348 and ask for Reference Services.

More information on these resources follows.

Continue reading "Gale Resources in ELM" »

August 6, 2008

Consumer Reports -- Now with No Embargo!!!!

Direct from Cengage Gale's blog, The Sizzle :

"Gale is extremely pleased to announce that our partnership with Consumers Union of the United States, Inc. has been revised to continue to offer Consumer Reports titles in full-text – but now with no embargo. Through this newly revised license agreement, users will no longer have to wait 90 days to read current issues of Consumer Reports titles through InfoTrac, our renowned periodical program.

Consumers Union (CU) is an expert, independent, nonprofit organization, whose mission is to work for a fair, just, and safe marketplace for all consumers. Consumers Union publishes Consumer Reports, Consumer Reports on Health, Consumer Reports Money Adviser, ShopSmart Magazine, and Consumer Reports Annual Buying Guide.

Consumer Reports titles can be found in the following acclaimed Gale resources: General OneFile, Academic OneFile, Popular Magazines, Health Reference Center Academic, Business & Company Resource Center and the Student Resource Center products, among others. Full-text for current issues is available without embargo for current InfoTrac subscribers beginning today. "

 

July 18, 2008

New Interface for InfoTrac and PowerSearch

A new interface for all InfoTrac databases and PowerSearch is coming.  After thousands of interviews and the feedback of more than 70,000 locations using PowerSearch, Gale is ready to make a change.

Right now, they offer this quick Flash tour. It just shows some preliminary screens.  They will reveal the new screens to you and all the new features in the next couple of days.

  • The release will not be automatic, so that they don't interrupt your year with a new interface.
  • You can migrate at your own leisure starting early this Fall. 
  • They will also be launching a support site with all the documentation and training you need.

Here are some of the new features you can expect...

  • A new Homepage that allows users to browse key content, customizable by you or the user
  • Users can create their own accounts and manage marked items, alerts, preferences
  • Results lists that bring multimedia to the forefront
  • Enhanced Publication browsing, with cover images for periodicals and eBooks
  • An enhanced Subject Guide, with the ability to filter subject terms by numerous facets

July 16, 2008

EBSCOhost 2.0 is here!

EBSCO has released EBSCOhost 2.0 today.  When accessing EBSCO you will now be searching the EBSCOhost 2.0 interface which is more user-friendly and intuitive.  MINITEX Reference Services staff are offering webinars to introduce you to the changes.  For more information or to register click here.  EBSCO also offers tutorials and information on the new interface here.

July 15, 2008

New EBSCOHost 2.0 Interface Coming Soon

Dear EBSCO Customer,

In just a few days, the long-awaited EBSCOhost 2.0 interface will be fully implemented. Its brand new look and feel, based on extensive user testing and feedback, will provide you with the most powerful, clean and intuitive interface available. This is the first redesign of the EBSCOhost interface since 2002, and its functionality incorporates the latest technological advances.

We have created a wide range of tools and information to streamline your transition to the new design:

We hope that you and your users enjoy the clean new design of EBSCOhost 2.0, and welcome your feedback.

Visit EBSCO's Support Site http://support.ebsco.com to learn about new features, search among thousands of FAQs, download Flash tutorials, Help Sheets or User Guides, or communicate with Technical Support at any time, using the EBSCO Support Form http://support.epnet.com/contact/askus.php.

Sincerely,

Marcie Brown
Technical Communications Manager
EBSCO Publishing
10 Estes Street
Ipswich, MA 01938

June 17, 2008

ELM Portal Changes

We'd like to notify you about some changes for the ELM Portal as we work to increase access to the ELM resources.
 
Due to contractual restrictions, we will need to reinstate and require the use of public library barcodes to access the EBSCO databases via the ELM Portal. Our apologies for any inconvenience or confusion this may cause. Feedback from members of the MINITEX Policy Advisory Council indicated that we should continue to provide access through IP (Internet address) authentication to the rest of the ELM resources and use barcodes as a backup procedures when necessary.
 
The rest of the ELM Portal remains accessible to Minnesota residents with recognizable Minnesota-based Internet addresses. We'll monitor usage during the summer months.
 
If you have any questions, please be sure to let us know, http://elm4you.org/contact/.

EBSCOhost 2.0 updates!

Dear EBSCO Customer,
We are excited to announce that you and your user community now have the opportunity to try out the BETA version of EBSCOhost 2.0, right from the New Features page in EBSCOhost!
For some important details concerning the functionality of the BETA, click here. or copy and paste this URL into your browser: http://support.epnet.com/knowledge_base/detail.php?id=3993.
Get a head start on how to use the new design, which will be fully implemented in July, by clicking on the Test Drive link on your EBSCOhost New Features page. (Access the New Features page from its link in the upper right corner of your EBSCOhost screen.)
Visit the EBSCOhost 2.0 Marketing web site (http://www.ebscohost.com/2.0) to view these helpful marketing tools:
  • Flash demonstration (run time: ten minutes, no audio)
  • PowerPoint
  • Full descriptions of the new features and functionality of EBSCOhost 2.0, including screen shots
  • Printable brochure
Visit EBSCO's 2.0 Support Center (http://support.epnet.com/ebscohost2) to access these support materials:
  • Printable poster
  • Help Sheets
  • User Guide, presented in topical sections to enable printing of the specific information you need
  • Online training registration form
The EBSCOhost 2.0 BETA will remain available on the New Features page for you to sample, until its final implementation in July. We will send you a final notification a few days before the cutover takes place.
Visit EBSCO's Support Site (http://support.ebsco.com) to learn about new features, search among thousands of FAQs, download Flash tutorials, Help Sheets or User Guides, or communicate with Technical Support at any time, using the EBSCO Support Form (http://support.epnet.com/contact/askus.php).

June 13, 2008

Gale's New Blog - The Sizzle

Going forward, to minimize the number of emails you get from Gale, you may read them at The Sizzle, Gale’s new blog intended to ensure your success. All product/content/technology enhancements will be posted here for all to discuss.

You may also sign up for an RSS feed (http://sizzle.gale.com/rss.xml) or email alert if you'd like this information pushed to you and your staff.

 

 

May 22, 2008

Gale Product Updates

Dear Valued Customers:

Gale is pleased to announce that we will be performing a technology upgrade on Thursday 5/22/2008 from 10:00PM to 2:00AM 5/23/2008. During this upgrade Gale will be releasing new products, adding exciting new features to your existing online products, and installing network enhancements that will improve reliability and improve performance. Detailed communication regarding the new products and features will be forthcoming.


During the upgrade you may experience intermittent disruptions accessing your Gale subscriptions. Please accept our apologies for any inconvenience that this may cause.


Best Regards,
Gale Technical Support
Gale.TechnicalSupport@cengage.com
800-877-4253 (Option 4)

April 17, 2008

EBSCOhost 2.0

Dear EBSCO Customer,
We are pleased to update you with the following information about new and upcoming features:
In Support of EBSCOhost 2.0:
EBSCOhost and EBSCOadmin Updates - Available Now:
EBSCOhost and EBSCOadmin Updates - Coming Soon:
  • Multiple Database Limiters will appear with those limiters common to all databases being searched, even when they do not apply to all of those databases. Any of the five most popular search limiters: Full Text, Published Date, Publication, Peer Reviewed and References Available may be included in the common limiter area, above the database-specific section on the search screen, provided they are supported by at least one of the databases being searched.
  • Enhanced Clustering will provide more cluster types (controlled by the library administrator), including Publication, Company, Geography, NAICS/Industry Codes, etc.
  • SUSHI Web Service Support means that library administrators will be able to generate COUNTER Reports using EBSCOhost's secure SUSHI Web Service. The automated process will begin when a library's electronic records management (ERM) system requests a usage report to be automatically transmitted to EBSCO via the library's SUSHI client, after which a COUNTER report will be prepared and returned to the library.
Online Training Classes:
Please visit EBSCO's Support Site (http://support.ebsco.com) to learn about new features, search among thousands of FAQs, download Flash tutorials, Help Sheets or User Guides, or communicate with Technical Support at any time, using the EBSCO Support Form (http://support.epnet.com/contact/askus.php).

March 31, 2008

Introducing the EBSCOhost 2.0 Support Center

From EBSCO Publishing -

We're pleased to announce that the EBSCOhost 2.0 Support Center, http://support.ebsco.com/ebscohost2, is now live.

This special section of the EBSCO Support Site provides extensive resources for customers as they prepare for EBSCOhost 2.0 this summer, including:

• FAQs
• Help Sheets
• User Guide
• Screen shots
• Training Outline
• Sample email announcement text
• Customizable, introductory flyer and posters
• PPT tutorial
• Schedule of online 2.0 courses – SIGN UP NOW for a guided tour of the EBSCOhost 2.0 features and functionality
• And links to the Flash overview, Enhancements PPT, and the feedback survey

We will continue to add to this special section as our release date approaches. We encourage you to share this with your colleagues, consortia and accessing sites, so that they can learn more about EBSCOhost 2.0, which is scheduled to be released in July 2008.

February 28, 2008

EBSCO's New Interface - Coming Soon!

This is important information to ELM users in Minnesota!  Five of the fifteen ELM databases use the EBSCOhost interface!

EBSCO Publishing is pleased to announce plans to update the EBSCOhost interface in the summer of 2008. Since the last EBSCOhost major interface redesign in 2002, there have been many technological advancements, many of which we will incorporate into EBSCOhost 2.0. We are pleased to provide you with an early preview of the key features of EBSCOhost 2.0. Some of the key updates will include: • A cleaner, simpler user interface • Related Images readily available beside the Result List • Results directly from NewsBank • Instant article previews from mouse-over action • Expand/Collapse side panels • Search history displayed above Result list • SmartText Searching to provide full results from partial Find field terms • Multi-database access to Authority files • URLs that can be bookmarked • A convenient, streamlined Cite process for all citation styles We have also created an EBSCOhost 2.0 Flash overview, available here, and additional detailed information that describes all of the above features, here. (If you cannot open this link, please copy and paste this URL into your browser to see the details on EBSCO's Support Site: http://www.ebscohost.com/thisTopic.php?marketID=1&topicID=969) In early March, additional support information regarding EBSCOhost 2.0 will be available on the EBSCO Support Site, including FAQ's, help sheets, user guides, online training sessions, and more.

February 13, 2008

WorldCat Collection Analysis now offers the features that matter most to public libraries!

Join global product manager, Glenda Lammers, for an online demonstration of the new version of WorldCat Collection Analysis designed for public libraries and similar institutions. Glenda will show you how WorldCat Collection Analysis can help you make the most of your acquisitions budget with precise data that reveals the strengths and gaps in your collection.
Date: February 26th
Time: 2-3PM Eastern Time
-------------------------------------------------------------------------------------------------------------------------------------------
Please note:
  • This webinar is intended for public libraries who currently do not subscribe to the standard version of WorldCat Collection Analysis
  • Additional questions about the new version of the product should be directed to Glenda Lammers: lammersg@oclc.org

January 29, 2008

EBSCOhost Embraces Visual Learners

Library Journal recently descibed the EBSCO changes to Visual Search. 

To read the entire article: http://www.libraryjournal.com/article/CA6526196.html?nid=2671

 

  • Two visual search interfaces for EBSCOhost
  • Boon for visual search learners
  • Results returned as colored blocks or columns

     

  • January 24, 2008

    EBSCO - Outage

    EBSCO is experiencing a power outage, and therefore databases are not working. They hope to be up and running soon.

    January 16, 2008

    Rollout of new Literature environment November 2007-summer 2008

    New interface for Literature Resource Center
    New cross-searching environment—Literature Resources from Gale
     
    Literature Resource Center customers can migrate their accounts whenever they wish to the new interface released in November 2007. We are continuing to support the older interface at least until July 2008 as many customers do not want to make the change until the end of the current school year.
     
    You can enable or disable the new interface using our administration module, ITconfig.  Once logged into ITconfig, select “Locations” and you will see an option titled “Enable Gale Virtual Reference Library 4.0”.
     
    Customers can also request the change by contacting Technical Support at Gale.TechnicalSupport@cengage.com
     
    If you would like to trial the new interface first, contact your Gale sales representative directly or at 1-800-877-4253 (press 2) to set up a free trial.
     
    Highlights of the new interface include:
     
    • Enhanced “findability.” Searching by author name has always been an LRC strength—but now you get excellent results searching by title or topic, right from the Basic Search screen. Improved subject indexing and a complete restructuring of our content get LRC users to premium content with a single click, and a new approach to tabbed results helps them go straight to exactly the type of content they need.
     
    • Great new tools. 
      • Browsable search indexes
      • Search by or within journal or reference title
      • Multiple options for sorting, filtering and searching within results
      • Easy bookmarking
      • Guided Tour accessible from the tool bar
      • “How to Cite” feature generates MLA and APA citations and supports EndNote, ProCite, RefWorks and Reference Manager
     
    • New cross-searching environment
      • As always, Scribner Writers Series and Twayne’s Authors Online can be integrated as modules of Literature Resource Center
      • “Literature Resources from Gale” cross-searches Literature Resource Center with LitFinder, the MLA International Bibliography, or both.
      • Customers with LRC and either LitFinder or MLA can cross-search a custom GVRL collection
      • New tools and features for MLA searches
      • More cross-searching options to come in 2008

    January 3, 2008

    EBSCOHost News: Visual Search, Image Quick View

    Check out the new EBSCOHost features!

    • Visual Search
      EBSCO has changed their visual searching. When you click on the VISUAL SEARCH tab, a short tutorial automatically plays on the opening page. Take a few seconds to see how this new feature works.

       

      For further help, download EBSCO documention:

      EBSCOhost Visual Search Help Sheet - Block Style Result List


      EBSCOhost Visual Search Help Sheet - Columns Style Result List

    • Image Quick View
      You can now see thumbnail images in an article citation (provided the article contains images). To enable this new feature, go to the PREFERENCES link at the top right-hand side of the page. In the DISPLAY OPTIONS menu, look for "Show Image Thumbnails". Click the ON radio button.

     

    To see other new EBSCOHost features, click on the the NEW FEATURES link at the top right-hand side of the page.

    January 2, 2008

    ELM makes the list of Reference Websites

    This little-known website is an extraordinary online resource." stated the blurb on ELM in the most recent issue (Jan 2008) of the MPLS/ St. Paul magazine!  The Electronic Library for Minnesota (ELM) was the only reference website listed in the article "Guide to Weird, Wacky Wonderful Local Websites" (p 186).  Let's make ELM more than just a "little-known website" this year!  For training or promotional materials contact the MINITEX Reference Services department at 1-800-462-5348.

    December 18, 2007

    EBSCO Visual Search Update

    On 11/21/07, we announced plans to upgrade the Visual Search option on EBSCOhost and other user interfaces, at the end of this calendar year. We are pleased to announce that the new version of Visual Search is about to become available to your users. Please note that a comprehensive tutorial will open automatically when a user clicks on the Visual Search tab in EBSCOhost, to guide them through the functionality of the new Visual Search screens.

    In conjunction with the Visual Search release, we are introducing an enhancement to EBSCOhost Result Lists: Image Quick View. This exciting new feature will include the appearance of thumbnail images on Result Lists which, when clicked, will instantly reveal full-sized images to users. Open records will include links to thumbnail images, where applicable. Users will be able to try the new feature in EBSCOhost by clicking on the Try It! box beside Image Quick View on the New Features screen, and enabling Show Image Thumbnails under the Preferences link in the upper right corner of the screen. For more information about the new Visual Search design and the Image Quick View feature, please see the first two top stories on EBSCO's Support Site (http://support.ebsco.com).

    EBSCO's Support Site is also a great place to visit whenever you want to learn about new features, search among thousands of FAQs, download Flash tutorials, Help Sheets or User Guides, or communicate with Technical Support at any time, using the EBSCO Support Form (http://support.epnet.com/contact/askus.php). You may also contact Technical Support by telephone, as follows:
    • In the United States and Canada: (800) 758-5995
    • Outside of the United States and Canada: access code, (800) 3272-6000

    December 13, 2007

    Gale Articles Audio!

    Coming soon! Student Resource Center, Discovering Collection, Junior Reference Collection and Opposing Viewpoints will have auditory capabilities after the new year! The option to listen to articles with in these resources will open up a whole new world of engagement for students that struggle with reading, English or just plain like the technology—Watch your resources after the new year or ask for a trial if you do not already subscribe!

    November 21, 2007

    EBSCO Visual Search Redesign Coming Soon!

    In early 2006, EBSCO introduced a third search option to EBSCOhost users, aptly named Visual Search.  The graphically-appealing user interface was well-received by visual learners, providing zoomable frames populated with circles and squares which represented subject groupings, citations, and articles.

    At the end of calendar year 2007, EBSCO will implement an advanced, newly-designed Visual Search option, continuing the graphically-appealing premise, with added punch and functionality.  Users will enjoy the bonus of being able to select either of two Visual Search interface styles, presented in Adobe's Flash format.  Library administrators who have access to the EBSCOadmin administrative tool will be able to control which of the two styles will serve as the default for their institution's subscription to EBSCOhost.

    One of the two styles will include colorful blocks, each of which will represent a record or article related to the initial search criteria.  Sorting and filtering options by date and relevance will provide users with the ability to focus and manage search results easily and efficiently.

    The second user interface style will feature rows, or columns of results, where each item represents a subject, or article:

    The Columns interface style will let users conduct a search and see resulting rectangles (which represent articles neatly formed in columns), zip down the screen. Users will be able to see more articles by gliding their mouse to the edge of the screen.  As with the block design, results will be "stacked" by publication or subject, sorted by relevance or date, or filtered using a date range slider bar.

    Users will be able to select subject clusters to narrow a search and display a new column of results. When a user clicks on a subject, the previous sets of results will be retained, and the subjects will be illuminated and connected to form a bright “breadcrumb” trail to assist users in visualizing the path taken to reach their end results. This design will streamline the process of backtracking and embarking on a new path, for Visual Search users.

    Click here if you want to see what these will searches will look like.

    October 12, 2007

    Gale Common Menu Change

    From Gale:

    As you are well aware, Gale constantly strives to create new products and/or enhance existing ones so that they are the most informative, usable products available. To that, we are pleased to announce an upcoming change to your Gale Common Menu - the gateway to your Gale databases. At the end of October, the standard Gale common menu will be refreshed with icons to offer visual cues to users. In the past, this menu showed icons. We are now restoring these icons in response to many customer requests and we believe you will be pleased with the results.

    What Do You Need To Do?

    Nothing! The refreshed common menu will be visible to all customers who currently use it and the URL will remain the same, so you so not need to do anything to access the refreshed menu.

    What Will the New Common Menu Look Like?

    The Common Menu will look very much like it does today. Below are a couple screen captures that demonstrate what you, your patrons and your students will see when the enhancement occurs.

    PDF Version: http://support.gale.com/article.asp?article=1807&p=10

    HTML Version: http://support.gale.com/article.asp?article=1806&p=10

    What If I Don't Want My Common Menu to Change?

    We are currently working on a solution that will allow you to either disable these new icons or configure unique icons for custom databases through ITconfig. Our goal is to have this capability in place as the new icons are added. We will keep you informed as we move closer to completing that phase.

    As always, if you have any questions about these changes, you can contact our support by calling 1-800-877-4253 (Option 4) or emailing us at gale.technicalsupport@cengage.com.

    August 17, 2007

    Professional Collection

    If you try to access the Professional Collection from Thomson-Gale (Statewide Databases) and get InfoTrac Custom Newspapers, please don't be alarmed. Gale has informed us that the image is incorrect but the data you search is from Professional Collection - they are working on a patch to fix the image.

    April 19, 2007

    Downtime for Gale Databases Due to Maintenance

    FYI: From the Thompson Gale listserv:

    We will be performing network maintenance and upgrades on Saturday April 21st, 2007 between 7:00am - 3:00pm. (Eastern) During this window you will not be able to access our administration tool, Infotrac Config. (ITConfig)

    This maintenance will not affect access to your online subscriptions.


    If you have questions please contact Thomson Gale's Technical Support
    department at 800-877-4253 (option 4), or by email at
    gale.technicalsupport@thomson.com.


    Best Regards,
    Thomson Gale Technical Support
    Gale.TechnicalSupport@thomson.com
    800-877-4253 (Option 4)

    December 14, 2006

    EBSCOhost and EBSCOadmin enhancements

    Dear EBSCO Customer,
    We are pleased to announce that in early 2007, EBSCOhost and EBSCOadmin will be enhanced to include the following new features.

    EBSCOadmin Reports & Statistics Enhancements:

    A Row Count Column will be added to HTML reports.
    Library administrators will be able to remove the year/month option from consortium reports.
    Graphical Reports will feature text and labeling changes for additional clarification.
    EBSCOhost Enhancements:
    Users who select multiple databases with see a list of databases being searched.
    Terms entered in the Find field will be retained when users move among screens.
    Advanced Guided Style Search Screen users will have the option, if enabled, to add a (Find field) row to the existing three rows.
    The Sign in (to My EBSCOhost) and New Search links will swap positions on the interface.
    You will receive a final reminder message a few days before these features become available.
    For details and screen shots of these and other new features, please visit the Release Information section (http://support.epnet.com/support_news/release_info.php) of EBSCO's Support Site (http://support.ebsco.com), which also offers thousands of FAQs, downloadable Flash tutorials, Help Sheets, Market Summaries and User Guides. To communicate with our Technical Support staff at any time, please use our convenient EBSCO Support Form.

    August 10, 2006

    EBSCO's domain change and proxy server changes

    As you know, EBSCO has changed its domain name. For the convenience of its customers, EBSCO plans to maintain an automatic redirect of http://search.epnet.com (etc.) through the summer of 2007. Customers who do not use a proxy server, and who choose not to update their links once the change becomes official, will have plenty of time in which to do so, because of EBSCO's automatic redirect.

    PLEASE NOTE: Although search.epnet.com will continue to be valid via a redirect through 2007, proxy users MUST ADD the *.ebscohost.com domain to their proxy configurations in order to ensure uninterrupted access to EBSCOhost PRIOR to the transition to the new domain in mid-August. Please DO NOT REMOVE *.epnet.com from the existing proxy configuration files. (Source: EBSCO)

    For more information:

    How will the new EBSCOhost domain changes affect my EZproxy config (configuration) file?

    Domain Change Questions Answered (FAQ)

    How will the new EBSCOhost domain changes affect my EZproxy config file? (FAQ)

    If my institution uses a firewall or filtering software, what are the IPs or domains for EBSCO Publishing services that I should include on my exception list?

    August 7, 2006

    "Check out" option no longer available in NetLibrary 4.0

    With the release of 4.0 of NetLibrary, users no longer have the option to "check out" titles. This means that the link to check out a title for a specified period of time was removed from the Details page and the Details tab in the online reader. The view functionality that an overwhelming majority of users select to read eBooks online is still available and functions in exactly the same way it did previously.

    The view functionality allows a user to access a copy of a title on a rolling 15 minute basis. If the user continues to be active in reading the title (e.g., turning pages, conducting full-text searches, taking notes, navigating the Table of Contents) they will continue to have access. Once the user becomes inactive, either by not performing any of the functions listed or by ending their session, the copy will become available for another user to access.

    If your library has the Adobe Content Server (ACS) license to allow for offline reading of eBooks, your library will still the link to "check out and download." The link to simply "check out" for online reading is what has been removed.

    NetLibrary launches NetLibrary 4.0

    On July 31, NetLibrary introduced its new search interface, NetLibrary 4.0, which will provide improved search performance, a new look and feel, and new navigation tools. Key features of the site enhancement include:

    • New site architecture
    • Spell checking
    • Search within search

    Check the vendor site for more information

    July 25, 2006

    EBSCOhost has a new domain: ebscohost.com.

    The EBSCOhost service has moved to a new domain: ebscohost.com.

    The transition will happen over a matter of months. The domain name change will be most evident in those links you use to provide access to your EBSCOhost database subscription(s), such as http://search.epnet.com, which should be changed to http://search.ebscohost.com. Although EBSCO will automatically redirect all search.epnet.com requests once the domain change is completed, EBSCO strongly recommends that you update your links to reflect the new domain as soon as possible.