July 18, 2008

New Interface for InfoTrac and PowerSearch

A new interface for all InfoTrac databases and PowerSearch is coming.  After thousands of interviews and the feedback of more than 70,000 locations using PowerSearch, Gale is ready to make a change.

Right now, they offer this quick Flash tour. It just shows some preliminary screens.  They will reveal the new screens to you and all the new features in the next couple of days.

  • The release will not be automatic, so that they don't interrupt your year with a new interface.
  • You can migrate at your own leisure starting early this Fall. 
  • They will also be launching a support site with all the documentation and training you need.

Here are some of the new features you can expect...

  • A new Homepage that allows users to browse key content, customizable by you or the user
  • Users can create their own accounts and manage marked items, alerts, preferences
  • Results lists that bring multimedia to the forefront
  • Enhanced Publication browsing, with cover images for periodicals and eBooks
  • An enhanced Subject Guide, with the ability to filter subject terms by numerous facets

July 16, 2008

EBSCOhost 2.0 is here!

EBSCO has released EBSCOhost 2.0 today.  When accessing EBSCO you will now be searching the EBSCOhost 2.0 interface which is more user-friendly and intuitive.  MINITEX Reference Services staff are offering webinars to introduce you to the changes.  For more information or to register click here.  EBSCO also offers tutorials and information on the new interface here.

July 15, 2008

New EBSCOHost 2.0 Interface Coming Soon

Dear EBSCO Customer,

In just a few days, the long-awaited EBSCOhost 2.0 interface will be fully implemented. Its brand new look and feel, based on extensive user testing and feedback, will provide you with the most powerful, clean and intuitive interface available. This is the first redesign of the EBSCOhost interface since 2002, and its functionality incorporates the latest technological advances.

We have created a wide range of tools and information to streamline your transition to the new design:

We hope that you and your users enjoy the clean new design of EBSCOhost 2.0, and welcome your feedback.

Visit EBSCO's Support Site http://support.ebsco.com to learn about new features, search among thousands of FAQs, download Flash tutorials, Help Sheets or User Guides, or communicate with Technical Support at any time, using the EBSCO Support Form http://support.epnet.com/contact/askus.php.

Sincerely,

Marcie Brown
Technical Communications Manager
EBSCO Publishing
10 Estes Street
Ipswich, MA 01938

June 17, 2008

ELM Portal Changes

We'd like to notify you about some changes for the ELM Portal as we work to increase access to the ELM resources.
 
Due to contractual restrictions, we will need to reinstate and require the use of public library barcodes to access the EBSCO databases via the ELM Portal. Our apologies for any inconvenience or confusion this may cause. Feedback from members of the MINITEX Policy Advisory Council indicated that we should continue to provide access through IP (Internet address) authentication to the rest of the ELM resources and use barcodes as a backup procedures when necessary.
 
The rest of the ELM Portal remains accessible to Minnesota residents with recognizable Minnesota-based Internet addresses. We'll monitor usage during the summer months.
 
If you have any questions, please be sure to let us know, http://elm4you.org/contact/.

EBSCOhost 2.0 updates!

Dear EBSCO Customer,
We are excited to announce that you and your user community now have the opportunity to try out the BETA version of EBSCOhost 2.0, right from the New Features page in EBSCOhost!
For some important details concerning the functionality of the BETA, click here. or copy and paste this URL into your browser: http://support.epnet.com/knowledge_base/detail.php?id=3993.
Get a head start on how to use the new design, which will be fully implemented in July, by clicking on the Test Drive link on your EBSCOhost New Features page. (Access the New Features page from its link in the upper right corner of your EBSCOhost screen.)
Visit the EBSCOhost 2.0 Marketing web site (http://www.ebscohost.com/2.0) to view these helpful marketing tools:
  • Flash demonstration (run time: ten minutes, no audio)
  • PowerPoint
  • Full descriptions of the new features and functionality of EBSCOhost 2.0, including screen shots
  • Printable brochure
Visit EBSCO's 2.0 Support Center (http://support.epnet.com/ebscohost2) to access these support materials:
  • Printable poster
  • Help Sheets
  • User Guide, presented in topical sections to enable printing of the specific information you need
  • Online training registration form
The EBSCOhost 2.0 BETA will remain available on the New Features page for you to sample, until its final implementation in July. We will send you a final notification a few days before the cutover takes place.
Visit EBSCO's Support Site (http://support.ebsco.com) to learn about new features, search among thousands of FAQs, download Flash tutorials, Help Sheets or User Guides, or communicate with Technical Support at any time, using the EBSCO Support Form (http://support.epnet.com/contact/askus.php).

June 13, 2008

Gale's New Blog - The Sizzle

Going forward, to minimize the number of emails you get from Gale, you may read them at The Sizzle, Gale’s new blog intended to ensure your success. All product/content/technology enhancements will be posted here for all to discuss.

You may also sign up for an RSS feed (http://sizzle.gale.com/rss.xml) or email alert if you'd like this information pushed to you and your staff.

 

 

May 22, 2008

Gale Product Updates

Dear Valued Customers:

Gale is pleased to announce that we will be performing a technology upgrade on Thursday 5/22/2008 from 10:00PM to 2:00AM 5/23/2008. During this upgrade Gale will be releasing new products, adding exciting new features to your existing online products, and installing network enhancements that will improve reliability and improve performance. Detailed communication regarding the new products and features will be forthcoming.


During the upgrade you may experience intermittent disruptions accessing your Gale subscriptions. Please accept our apologies for any inconvenience that this may cause.


Best Regards,
Gale Technical Support
Gale.TechnicalSupport@cengage.com
800-877-4253 (Option 4)